Cruise Ship Jobs – Assistant Housekeeper Trainee

  • Location:
  • Salary:
  • Job type:
  • Posted:
    7 months ago
  • Category:
    Cruise Ship, Housekeeping
  • Deadline:
    March 16, 2020
  • Job Level:

1. Responsibility


  1. Responsible for the work flow in the assigned Housekeeping area (including Laundry, Tailor, Florist, Crew area and mini bars) and the related administrative tasks in close cooperation with the Assistant Executive Housekeeper.
  2. Responsible for the cleanliness in and maintenance of all passengers’ cabins, public areas and rooms, housekeeping pantries, cleaning and linen lockers, officers’/staff’s/crew’s cabins as well as “back of the house areas”.
  3. Ensure all operations are carried out with the utmost economy consistent with the agreed quality and hygiene standards
  4. Supervision and training of the strict adherence to all agreed regulations ( PH / ShipSan, ISM / ISO, SQM, TUIC Service standards), especially with regard to security, environment and hygiene regulations in his/her area of responsibility
  5. Compilation and checking of the food, beverage and consumables orders for the work area in strict adherence to budget-related  and other requirements
  6. Regular inspections (with the Assistant Executive Housekeeper) of the passengers’ cabins, public areas and rooms, housekeeping pantries, cleaning & linen lockers, officers’, staff and crew cabins as well as “back of the house areas” with regard to cleanliness, hygiene, maintenance, safety, and especially the adherence to all agreed standards (written documentation)
  7. Implementation and checks of the professional storage of all equipment in compliance with the agreed standards
  8. Notification and handling of all relevant (unusual) events, such as damages,      repairs, security violation etc.
  9. Preparation and regular checks of logs and check lists
  10. Planning, organisation, documentation of inventories
  11. Examination and control of stock movements and orders in the area of responsibility
  12. Contact person for the passengers in case of complaints
  13. Instruction, training, and supervision of the assigned crew (including       documentation)
  14. Duty rooster planning, including flexible planning in special cases
  15. Personnel reviews
  16. Always aim at continuous improvement
  17. Active implementation of the philosophy behind the product
  18. Constant improvement of the work flow and standards, including input for manuals and regulations.


  1. Secure the careful handling of the company’s properties
  2. Knowledge of the assigned security roll number (from the ship’s articles) and the assigned duties in case of an emergency.
  3. During take-over and shipyard times, additional tasks have to be fulfilled if required.


2. Qualification / Job experience

  1. Qualified training in the hotel line of business
  2. Many years of job experience as Assistant Housekeeper in a larger hotel, if possible onboard a cruise vessel.
  3. Strong economical, budget-orientated thinking; ability to analyse and explain business targets
  4. Very good knowledge of inventory management
  5. Very good knowledge of cleaning procedures, cleaning agents, chemicals (including storage) and especially of the P.H. standards.
  6. Good command of the German and English language (written and spoken)
  7. Experience in complaint management
  8. Living up to service
  9. Very good IT knowledge
  10. Very good educational background


3. Personal requirements

  1. Minimum age 24
  2. Management skills, authority, flexibility, sensitivity
  3. Strong organising ability (duty roster)
  4. Integrity
  5. Poise, very good manners
  6. Cost and quality awareness
  7. Good communicator
  8. Team player
  9. Ability to work under pressure
  10. Ability to motivate employees
  11. Very well groomed appearance

4. Area of responsibility

  1. Responsible for the work flow in the assigned Housekeeping area
  2. Technical superior to all crew and staff in the assigned Housekeeping area