Front Desk Receptionist – Southern Suburbs, Western Cape

  • Location:
  • Salary:
    R9 000
  • Job type:
  • Posted:
    1 month ago
  • Category:
  • Deadline:
    January 23, 2021
  • Job Level:

We are looking for a guest-orientated and professional Front Desk Receptionist with excellent interpersonal skills, who is well spoken and able to correspond with local and international guests. Applicants must have 5 star hotel experience, please only apply if you do.

Minimum Experience and Qualification Required:

  • Previous experience in a 5-star hotel or similar environment
  • Fluency in English (written and spoken)
  • Second language would be advantageous
  • Shift work required, including night auditor shifts
  • Be able to carry out full reception duties, night audit duties and be responsible for financial transactions
  • Be able to deal with guest’s requests, complaints and their queries
  • A professional and charming telephone manner is vital
  • Knowledge of Opera preferable
  • Well groomed, friendly and presentable
  • The ability to work well under pressure
  • Must be hard working, motivated and dedicated
  • Must be a team player
  • Must have a positive nature and the right attitude
  • Own transport advisable

Key Performance Objectives:

  • Deal with daily GUEST queries and requests
  • Operate the hotel’s Property Management System: OPERA
  • Check GUEST in upon arrival and check them out upon departure
  • Operate the switchboard and direct calls

If you have what is required, then please apply with your comprehensive CV and profile photo.

Unfortunately, due to the large volume of applications that we receive, we can only respond to successful applicants.