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Receptionist with Hospitality Experience

  • Location:
  • Salary:
    R14 000 - R17 000
  • Job type:
    Full-Time
  • Posted:
    9 months ago
  • Category:
    Other
  • Deadline:
    February 27, 2021
  • Job Level:

Objectives of the role

  • Position available at a prestigious financial services company
  • To create an experience of ease and personal focus for clients visiting our offices
  • To enable a seamless operation between business and clients/visitors through cohesive teamwork
  • To align Reception to the business service strategy
  • To facilitate internal clients in achieving their service objectives through flexible and supportive delivery
  • Deal with elevated queries

Key Areas of Responsibility

  • Execute a high level of front line service delivery and engagement with clients, internal staff and event coordinators through high energy levels and dynamism
  • Keep track of regular visitors and develop a customized experience based on individual needs
  • Foster and maintain a team service and client experience focused culture
  • Meet and greet visitors and clients when they enter our building
  • Offer and coordinate beverages to clients and visitors
  • Provide first line support for facility requirements (audio visual. video conference, teleconference)
  • Answer switchboard on a rotational basis

Qualifications and Experience

  • Matric-essential
  • Tertiary qualification-advantageous
  • Previous client facing experience within the hospitality industry-highly advantageous
  • Proficient in English and Afrikaans
  • Computer Literate
  • Strong client focus
  • Receptionist required with hospitality industry working experience

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