fbpx

Restaurant Booking Agent – R4,000.00 to R5,000.00 /month

  • Location:
  • Salary:
    R4 000 - R5 000
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Hospitality, Restaurant
  • Deadline:
    February 5, 2021
  • Job Level:

Preferable Grade 12 or higher qualification
Experience in the hospitality sector, specifically the hotel industry
Computer literate a must
Great telephone and email etiquette
JOB DESCRIPTION:

Process and respond to all booking requests / enquiries via all communication methods
Ensure that the needs and requirement of guests are met and any special requests are communicated with the various outlets
The candidate must pride themselves with possessing the quality of attention to detail
Sell and promote our products and services using up-selling and suggestive selling techniques
Maintain a high level of product and service knowledge about the company
Accept waitlist reservations
Follow up on pending booking requests
Manage “no show” bookings by investigating and recording
Maintain knowledge of special rates/ offers/ promotions – rate folders to always be updated
Job Type: Full-time

location