Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Responsibilities & duties

· Greets guests and presents them with the menu.

· Informs guests about the special items for the day and menu changes if any.

· Suggest food and beverages to the guest and also try to upsell.

· Take food and beverage orders from the guest and reconfirm with the guest.

· Obtaining revenues, issuing receipts, accepting payments, returning the change.

· Performing basic cleaning tasks as needed or directed by supervisor.

· Filling in for absent staff as needed

· Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.

· Communicate to the guest and provide assistance with their queries.

· Co – ordinate with the fellow waiters, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

· Serve food and beverage to the guest as per the course of order.

· Observes guests and ensure their satisfaction with the food and service.

· Promptly respond to guest with any additional request.

· Maintaining proper dining experience, delivering items, fulfilling customer needs, offering Desserts and drinks, removing courses, replenishing utensils, refilling glasses.

· Properly open and pour wine at the tableside.

· Adhere to grooming and appearance standards consistently.

· Must have some familiarity with basic cooking skills.

· Stocking and maintain the restaurant par stock levels at the side station.

· Help other areas of the restaurant such as answering telephones and completing financial transactions.

· To maintain good communication between kitchen/ restaurant and waiters on a daily basis regarding specials, out of stock items, bookings and events.

· Print closing report and drop the cash with the front office / accounts department.

· Tally the Credit Card settlements for the day with the batch closing report from EDC machine.

· Close the shift on the POS terminal.

Qualifications & Experience
Education:

· High school diploma or equivalent preferred.

Experience:

· Two years serving experience required in a hotel or restaurant.

· Excellent oral communication skills required.

· Positive interpersonal skills required.

· Can fluently speak English and one other language..

**Must be able to travel to Burgundy Estate by 07h30 daily, no staff transport provided.

Job Types: Full-time, Permanent

Salary: R6,500.00 per month

Job Types: Full-time, Permanent

Salary: R6,500.00 per month

CLICK BELOW TO SEE OR APPLY FOR RELATED JOBS.