Are you a person who can multi-task, works well under pressure, and takes initiative? Do you have a burning drive to achieve and the ability to push yourself to get results?
We are a small Virtual Receptionist company based in Australia looking for a dynamic personality who enjoys a challenge to join our team,
YOU WILL NEED:
A PC/Laptop with 8gigs RAM (fast processor – I3 minimum)
Fast, reliable internet. (Fiber/ADSL line)
A good quality headset with noise cancellation microphone.
A clear English accent that will fit with our Australian clients.
Previous sales or customer service experience and a bubbly phone personality.
WE WILL PROVIDE:
Training, software, support.
A friendly team environment.
You will be assisting/supporting management.
Adhoc duties as required (for both TKR & Clients)
General Reception (Inbound & Outbound – whichever apply)
Customization of screens, providing after sales service and support to clients on an ongoing basis – as required
Resolution of complaints, on boarding and welcoming of new clients – if/when required
Use of multiple platforms to record
Being proactive with building our brand and reputation
Assisting with quality control
A high level of confidentiality when dealing with our systems, processes and clients.
Call handling for inbound and/or outbound
We are a small business therefore the scope of duties may change according to what is required
R75/hour starting rate
Starting hours would be Monday to Friday 9AM – 5PM (GTM +10) Which is currently 12AM – 8AM SA time
We are a caring team of South African and Australian staff who work together via Teams to support each other and our clients. This role would be ideal for a someone who is mature, can touch type and has a high attention to detail.
This position would not suit parents with really young kids as the hours create a lifestyle change
If you are interested in applying for the position then please send a voice note with your relevant skills and experience
Job Types: Contract, Permanent
Salary: R75.00 per hour