Career Start is seeking four energetic, results-driven Call Centre Agents to join our fast-paced internal team. This is a premium opportunity for an ambitious professional who thrives in a high-reward, high-performance environment. This role is specifically focused on high-performing sales and service individuals who are ready to support our brand’s mission of global excellence. You will act as a frontline brand ambassador to engage candidates, maximize outreach, and drive conversion metrics with world-class professional precision.
Daily Responsibilities
-
High-Volume Outbound Outreach: Execute 80–100 daily targeted calls to prospective candidates and leads, consistently driving engagement and pipeline growth.
-
Lead Qualification & Nurturing: Evaluate candidate profiles, conduct initial pre-screenings, and guide high-potential talent smoothly through our recruitment funnel.
-
Database & CRM Management: Maintain 100% accurate, real-time digital records of all interactions, call outcomes, and next-step actions on our central tracking system.
-
Performance Metric Delivery: Consistently meet or exceed daily and weekly Key Performance Indicators (KPIs), focusing on call duration, contact rates, and conversion targets.
-
Brand Representation: Handle all inquiries with a polished, authoritative, and helpful demeanor to ensure our brand consistently represents “world-class” quality standards.
Requirements
-
Proven Experience: A solid track record of success in an outbound call centre, telemarketing, or telesales environment, with a demonstrated ability to close or convert.
-
Market Awareness: Deep comfort navigating fast-moving target audiences, aligning with the high volume of Call Centre and Customer Service vacancies currently in the Cape Town market.
-
Communication Skills: Exceptional verbal and written communication skills with a persuasive, high-energy, and empathetic tone suitable for representing a leading professional growth platform.
-
Resilience & Drive: A thick skin and high intrinsic motivation to maintain an optimistic, high-performing output throughout intensive calling campaigns.
-
Self-Direction: Proven discipline to manage daily call lists independently and hit volume targets without requiring constant supervision.
Ideal Candidate
The ideal candidate will be:
-
Target-driven, competitive, and highly motivated by financial incentives and commissions.
-
Articulate and highly proactive when building rapport and handling objections over the phone.
-
Disciplined and organized, ensuring that customer records and pipeline data are handled with extreme care.
-
Comfortable working within structured processes, specifically regarding CRM logging and strict performance tracking.
-
Able to work independently and manage high call volumes effectively during peak traffic windows.
What We Offer
-
Uncapped Earning Potential: A lucrative commission structure designed to heavily reward top performers who exceed their baseline targets.
-
Professional Stability: Join an established brand with a 16-year track record of success and consistent operational growth.
-
High-Performance Infrastructure: Access to modern dialer technology, CRM platforms, and a continuous stream of high-quality leads to assist in your daily duties.
-
Direct Impact: Work directly within a flat organizational structure where your performance is recognized and rewarded by the primary decision-makers.
How to Apply
To ensure your application is reviewed by our leadership team, please apply exclusively through our official website at careerstart.co.za.
Job Summary
-
Role: Call Centre Agent
-
Employment Type: Full-Time
-
Location: Cape Town
-
Salary: R8,000 – R10,000 (Per Month) + Uncapped Commission
-
Reference: CS-CC-2026